ラップランド ホテルズ オウナスバーラ シャレー (Lapland Hotels Ounasvaara Chalets)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We had a lovely view of the river and the room was mostly clean. The dishwasher had dishes in it but they were clean so we emptied it. Also our patio had an ashtray full of cigarettes and some empty beer cans but we called an they came to clean it. Our bathroom door wouldn't lock (the second door that led to a hallway) and so they looked the outside hallway door for us to make us feel safer. They said we had nothing to worry about, that the area was safe but I had two small kids and the idea of access to our cabin by anyone was definitely not okay. We ended up wedging a mop against a chair and against the door to lock it when we weren't there or sleeping. The advantage of them locking the outside door was that we had the sauna to ourselves which was lovely. I would say its a great space for 4 but the upstairs loft space has a very low ceiling so it is really more ideal for kids and not for anyone that might be a bit claustrophobic. Overall, friendly staff, great little bar on property with delicious food and perfect 2 night stay while meeting Santa.

Very cute property. It is attached to the ski mountain. The food at summer restaurant is good.

The property and the location is good. But what they don't mention is that some of the chalets are very far from the reception and you have to cross a main street, and if you don't have the car there is no help or trolley to drag the suitcases across. The receptionists are very unhelpful and apathetic. They blocked the room access card even before our check out time and and again to reactivate, though it is their fault, you need to walk all the way to the reception to reactivate it!

Brilliant all round. Only slight thing was it was tricky to eat breakfast with a nut allergy.

Spacious clean chalet. Staff were extremely helpful and friendly. The Thulia restaurant on site has wonderful food! We also enjoyed the Wntr sauna on site.

We had an excellent stay at Lapland Hotels Ounasvaara Chalets and everything exceeded our expectations. The staff kindly allowed us an early check-in at 12:30 PM, which was greatly appreciated and set a very positive tone for our stay. The overall environment and ambiance were outstanding—peaceful, well-designed, and perfectly aligned with the Lapland experience. The room quality was excellent, very clean, comfortable, and well-equipped. We were especially impressed by the thoughtful details for families; providing sleds for children was a wonderful touch and made our stay even more enjoyable. As a very minor suggestion for improvement: we stayed in Room 21, and in the sauna, there seemed to be some heat loss from the lower section, so the temperature was not as warm as expected. This is a small detail and did not affect our overall satisfaction. Overall, everything was perfect, and we would definitely choose to stay here again on our next visit. Highly recommended.

Chalet was cute, bit dated but clean. We were nervous with the children (8&5) staying in the top room as the gate didn’t feel too secure when they lent on it. We could also hear next door up early. We only stayed one night so wasn’t too bad but if we had been there longer it would have probably been frustrating as it was very early. Restaurant was lovely, we paid to have the evening buffet and menu, breakfast was included in our stay which was also lovely with plenty of choice. Overall a good stay.

Chalets are lovely. Beautiful location and very central. Reception and staff were excellent, there was nothing they couldn’t help us with. My daughter has certain food allergies, we ate 3nights in a row and the chef and waitresses were incredibly helpful to accommodate her. Food all round was really lovely especially the salmon soup. One thing to note, but wouldn’t detract us from staying again is that the Stairs is a bit steep to 2nd bedroom. We had 3year old and 7 year old. They have a gate at the top of stairs but may also be handy to have one at the bottom as well.

Superb! Has a fantastic night, with a private sauna in the chalet! Thank you for the experience!

Por el precio que tienen deberían tener un mejor servicio, tuve que llevar mi equipaje por mis propios medios a 500 metros del lobby pues no tienen un transporte entre el lobby y las cabañas estaba nevando fue bien difícil llegar con el equipaje al lugar y sin ayuda para el desayuno que recorrer ese mismo tramo, si tienes algún inconveniente en la noche no hay nadie que pueda ayudarte, mi llave se desprogramó y no pude acceder a la cabaña, pues no hay en el lobby nadie estaba cerrado.