ホテル サフィール (Ibis Styles Lyon Gorge de Loup Saphir)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Hotel was reasonable. Would have preferred a double room

I took one look at the room after checking in and wouldn’t even consider sleeping there. I tried to contact you but it was nearly impossible to use that little box. It kept erasing my message when The tried to correct any errors. I finally sent the message with errors but your Ai is bad. It didn’t regard the contend but noted the errors. AI is really problematic for booking properties!!!

Stayed 2 nights. Close to the train station and a short ride to old town. AC didn’t seem to work very well. Staff was very friendly and helpful. Neighborhood seemed a little iffy but had no problems

Good value, the receptionist is very kind and helpful.

Lovely hotel in a good position. Staff incredibly helpful and keen to make the stay good.

Front desk gentleman extremely rude. Not helpful with parking and accused us of letting csts into the garage behind us. When checking out after 3 days the older lady in reception had trouble with running our credit card snd suggested we mydt be over our credit limit? When she tried the other machine it went thru immediately. We were asked to use the same towels for three days when i asked for an extra towel it was really big deal. This is a one star hotel.

Short stay, good condition for a 3 star hotel. Receptionist was polite. You can have access to underground carpark if driving with a €12 charge. No issues.

the fact that at no point until I was given a sheet of paper at checkin to hotel, was it highlighted that no housekeeping would be available. It wasn’t until I asked receptionist on the afternoon of day 1 of our stay why the room hadn’t been cleaned was it mentioned that it says on the sheet of appear we were given. Pity this wasnt reflected on the price!

Please be aware that this hotel is quite far away from lYon city centre. There are very few amenities close by.

Just needed a night stay between travels. The hotel is in a residential area, with a few apartment building, pretty quiet overall. The hotel lobby was pleasant and clean, the room was a little small with the “king size” bed being a “French king”? size… But comfortable and clean. 20-minute drive to the Part-Dieu train station. I recommend this hotel.