S セントラル ホテル & スパ (S Central Hotel & Spa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We stayed four nights. Very friendly staffs. Healthy breakfasts, included in the cost of the room. DO NOT WASTE YOUR MONEY FOR THE WIFI AND SIM that are referred by the hotel manager/staff. We paid 800K VND for a WIFI device and 300K VND for a phone sim. The 300K VND seemed to work, but the 800K VND WIFI device was useless. We even exchanged to try the second one, but it was still useless. Sim and WIFI for 30 days are lot cheaper everywhere.

The Hotel is close to everything. We took a grab taxi from the Cathedral everyday and it was a 1 min walk. 12 minutes to the lake. Shopping and food around the corner. Perfect location.

I am writing to express my disappointment with our recent stay at your hotel. Unfortunately, the experience was far from satisfactory. Upon our arrival, we were met with unwelcoming and rude behavior from the front desk staff, which set a negative tone for our visit. Regrettably, this continued at the end of our stay when your manager, Harry, also treated us discourteously. What was meant to be a relaxing and enjoyable family vacation to Hanoi ended up being memorable for the wrong reasons due to the lack of professionalism and hospitality shown by your team. I hope you will take this feedback seriously and address these concerns to improve future guest experiences. Hope they can invest in training their staff with hospitality and guest management. So they can make guests more comfortable. Street is not accessible by car so be prepared for that. If you booked tours you would have to walk to a nearby street that is accessible with cars

The staff was amazing! They spoke english and helped arrange transportation to and from the airport for us. They were able to help book us a tour for Ha Long Bay. They gave us welcoming drinks and snacks as we waited for our room and then helped bring up our luggages to the room.

We found this hotel at the very last minute in the Old Quarters. The hotel staff were very accommodating and professional. The location is very convenient but please be aware that cars/vans won’t be able to drop you off in front of the hotel due to a small alley. The room is tight but enough for a family of 5. The bathroom is very small and the shower was missing a glass screen so every time you showered the entire bathroom will be wet. The breakfast that came with the room has a wide variety of food and it was pretty good. Overall the hotel is good for a quick night stay for its convenience.

excellent hotel. staff are amazing. great location. clean and comfortable

The room is big and has a lot space to walk around. The room was very nice and clean. There was a balcony and cross street is St. Joseph's Cathedral, and it's very beautiful Church. We lived in down town Hanoi. It is very convenient. There were a lot of restaurant and coffee shop.

I used this hotel for 4 hours stay. It was very easy to arrange the time. I could leave my luggage and walk around before check in time as well. If you need some rest or take a shower before getting on a sleepover train, I would definitely recommend.

Great staff and service.

The location is very good, easily accessible with many restaurants and convenient stores nearby.