ホテルエステ (HÔTEL ESTÉ)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We booked a room with a terrace but it was a disappointment. Very basic with absolutely no view. Location was very close to transit but not a great walking area

Hotel ESTE was the perfect spot for our short stay in Paris. Located right at the Gare du Est metro station, it was very convenient spot to explore from. The hotel room was spotless, and they even upgraded us to the next room up, which was a very nice touch. The Spa was beautifully clean and modern, and it was great to be able to use this in the morning before we set out for the day.

The staff were friendly and helpful. The room was clean and comfortable, the shower was excellent, and the breakfast offered a great selection and was very enjoyable.

The property is well located and the rooms are the right size and well conditioned. The temperature was perfect considering there was a heat wave. The food outside of breakfast was not great and it took a long time. The pool is great but you only have one visit included in your stay. If you want to swim more than once you will have to pay.

The staff were helpful. The spa is nice

This is a nice hotel in a really good location. Gare Du Nord is about a ten minute walk away and Gare Du L’est is across the road. There’s also a train entrance directly outside the hotel. I walked to the Louvre Museum in half an hour and many other locations. There’s also many restaurants and fast food places and a supermarket across the road too. It’s a good place to stay but my only small criticism is the shower and bathroom which is quite small (perhaps because I was in a single room?). The bathroom also doesn’t have enough toiletries. I always bring my own but it would be nice if they provided things like a shower cap, bars of soap, cotton wool, cotton buds etc. The staff are nice - Ashley and Jay answered my many questions and Jay recommended a great Caribbean restaurant - thank you! Tay was also friendly when I checked out. I think it’s a bit too pricey for what it is but would recommend staying here.

We spent three days in the hotel and had a fabulous time. Our 5th floor room was compact but had everything we needed. The staff-especially the man who greeted us at 11pm on the Wednesday 3rd-were so helpful and kind. Nothing was a problem. Breakfast was great-good opening hours and had something for everyone. The staff there could have been a bit more friendly but were ok. The pool and spa area was small and compact but well run and very clean. The massage we had was very relaxing. Our only issue was with the pool and changing area. You have to book the pool and on one of the days we booked it, there were 4 ladies in there already so no room for a proper swim and since they’d taken the only beds, nowhere for us to relax. When we then went for our massage ( before getting the train to uk) there was nowhere to shower or get changed as the changing room was in use. We’d been told that we’d be able to shower and wash hair etc but then weren’t allowed in changing room. Since we’d paid over £200 for this, I feel that it should have been available to us. Overall the hotel itself was a great experience and in a great location and we look forward to returning soon!

Shower area was very small not even room to move around properly. Toilet was so small, looks like it is so difficult to breathe if you close the door, very scary! Location wise fine for dining options and for train station. Overall my recommendation not to choose this hotel if you can find anything around.

Amazing location.

The hotel was clean, the room service and staff were exceptional. Check in and check out was smooth and fast and the staff even helped coordinate surprise balloons as this trip was a celebration for my partner, these touches make a real difference. My only wish was that we could use the stairs because we were on floor 5 and each time we waited for the one small lift it was full of many people each time which meant we had to wait for the next round. The location of the hotel was fine in terms of getting around, just a 10 minute walk from the main eurostar station and metros all around. The general area seemed quite poverty stricken and many homeless people nearby at local street feeding shelter across the road from the hotel, people sleeping and living in tents, and lots gathering in large numbers. Some nearby restaurants I could see waiters asking the homeless people to move away and stop bothering customers which I saw lead to one loud argument. The hotel is within its own clean, safe, space and I would stay here again but think this should be known.