キンプトン フィッチ ロッジ IHG ホテル (Fitch Lodge - Key West Historic Inns)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The hotel was very well maintained.. Very good customer service and the staff was very friendly. The location is one of the highlights of this hotel , close to many attractions in the city center. Walkable to the beach and main street call Dubal. I really recommend this hotel to everyone .

Very good location - walkable to harbor and Duval streets and fairly quiet. Pool is very small. Room AC units can get too cold or too hot. But overall, enjoyed our stay.

Don't believe hotel staff regarding parking. We followed hotel employees front desk direction to take her free parking space when she pulled out. She even had us drive around block so we could be prepared to take her spot since there was another car on street looking for a spot. Told us free parking is very hard to find. She talked about how many other people she helped find free parking and pointed out all the cars that she had helped. We didn't even move our car that night due to fear we wouldn't find another spot. We believed her that her spot was free and believed her we wouldn't find another if we moved. Later that night $65 dollar parking ticket was on our car. I contacted hotel manager about this situation. He stated "Well if she told you to park in front of a fire hydrant would you?" Very rude response!!!! I told him so you are telling me don't trust our front desk staff who know there streets and parking situation. Heck we are tourists from Oregon. We believed her. I guess my lesson is don't trust the staff and manager was rude. Told me his manager wouldn't be back till July 20th. We will have to pay ticket since turning rental car back in tomorrow. I will continue to get a $65 refund after the fact. 😤

Everything was amazing !!

Great location, friendly staff, comfortable, and clean rooms

The woman at the front desk was amazing. Definitely the highlight of the stay. The room was so so at best. The air conditioner sort of worked. The pool was tiny. All of this was annoying but acceptable. Then they hit me with another $100 in “amenity fees” after the fact despite I didn’t use any of their “amenities”. Pretty much a bait and switch on pricing.

Parking was difficult. Pool was a dunking pool not a swimming pool

Woman at the desk so helpful

Air conditioning worked perfectly, the staff was awesome, there is no parking so it cost $192 to park in the municipal parking garage. Standing water on the bathroom floor because the shower curtain was 6” from the floor and didn’t cover the shower opening. There was a place in the floor that was soft due to moisture damage apparently between the bedrooms. In getting the bill it we were charged for imentities that I never saw, used, or were made aware of. I stayed at the Albury Court many times in the passed but the new Management has failed miserably

I have stayed in many places in key west, this was by far the cleanest, reliable, friendly and spacious place we have stayed yet.