ホテル トゥウンティ ナイン (Hotel Twenty Nine)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

There needs to be better communication about going into Nuovo Nord to get a key for Hotel 29, which is in a separate building. Hotel 29 is not clearly marked at all! Air conditioning unit dripped water into my suitcase which was open on the bed. Location of Hotel 29 is very good—close to Genoa Principe train as well as places to eat.

Great location next to the central train station. Room was clean and spacious. Within easy walking distance of the harbor, shopping, and restaurants. An issue for those with mobility concerns is the absence of an elevator/lift.

Very good location for cruise passengers. Ealking distance. Also walking distance to train station.

The staff was friendly and helpful The street noise was terrible, people yelling all night long and worse at 4am No sound insulation at all

As soon as I unlocked the door to my room, the handle fell off. They sent a repair man quickly to repair it, but he put only put in one out of the three possible screws, so the handle was still extremely wobbly. The next day after I requested that two more be put in, he did so. He was very kind, but it was an inconvenience especially since I was waiting in my room for him to repair it the second time and he came significantly later than was promised. I also feel like my booking was baited and switched. There was an option to add breakfast for free on the Expedia website however, when I got there, they told me my booking was only for the room and nothing else. On my booking receipt it didn’t say anything about the free breakfast so I had no proof. It left a bad taste in my mouth. There is also a bad smell coming from the pipes/toilet/shower. Also, the rooms directly against the street are extremely noisy. On every one of my four nights I was woken up by either someone yelling on the street or honking a car horn etc. I had booked this place for convenience and proximity to the bus station/train, however, I find this area is really not safe at night especially closer to the port. The area around the hotel is very dirty too, as there is lots of garbage, feces and the smell of urine everywhere.

Location

Pros: spacious, good thick towels, great location, good breakfast! Cons: run-down, mold growing in the ceiling corner in bathroom, AC didn’t do much and it was VERY hot, door was like a bedroom door in an apartment- not very solid or easy to close properly

The location is close to main rail station. Very convenient.

Friendly staff. Poor renovation job.

Wonderful for a one night stop