ディア レイオーバー (DIA Layover)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Pictures and amenities were not the same as the pictures. No way to get a refund. It's fraud.

This property was not as advertised. It is a house and left with unlocked doors.

Did not stay there after arriving at a residential home in the middle of a Green Valley Ranch subdivision. We went to the pictured bar/restaurant establishment pictured in the first picture of the ad thinking we had the wrong address in the residential neighborhood and inquired where we check into our room. They had no idea what I was talking about. I then read the other reviews and realized I had been scammed. This was in no way associated with the photographs that were in the advertisement or even close to these establishments. It is a great misrepresentation of a room at guest house next to the businesses pictured in the advertisement. I put in a stop payment to my bank and told them if the fraudulent nature if this website DIA layover.

FRAUD. THIS PLACE IS A HOUSE. DOES NOT REPRESENT WHAT IS PICTURED ON YOUR SITE IN ANY WAY SHAPE OR FORM. IT ISN'T A HOTEL. IT IS A HOUSE IN A RESIDENTIAL AREA. CAN'T GET AHOLD OF OWNER. VM IS FULL PROBABLY WITH COMPLAINTS AND HOTELS.COM SUCKS AT REFUNDING CUSTOMERS WHO WERE LED TO THIS PLACE ONLY TO FIND IT DOESN'T IN ANY WAY REFLECT WHAT IS ON HOTELS.COM. IT IS FLAT OUT FRAUD AND I AM SUING FOR THE TEARS, FRUSTRATION, THE MONEY I HAD TO PAY WITHOUT EVEN STAYING THERE,THE GAS, EVERYTHING.

Everything was great but there was a beeping noise like an alarm that went on all night that was a bit annoying

Great stay great people

the dirty room, nobody received me when I got home and it's not a hotel it's a house that rents rooms

Misrepresented - Arrived to find the property in disarray, with construction happening in yard. (Loose bricks laying about) Loud music playing for worker who was installing a door. (at 3pm I was informed music would be turn off at 9pm, is that a problem?) (as it turned out this issue was drowned out by loud hammering and repeated skill saw operation) Off street parking not available! ( I was informed that I was to park in the street, there were two owners cars blocking off street parking in the driveway) I was inform that television, large flat screen with sat service available. ( not plugged in, did not function after plugged in) Turned on shower and adjusted water. ( water attained temperature, then mysteriously stop flowing completely) At this point I had had enough, I packed up and politely informed the owner that “They were busy, and I was busy” “It is obvious that I can’t not get any sleep.” I left and got a hotel near the airport (Days Inn) with twice the amenities and quiet for $65 total price. The owner was contacted for a refund, two times by a third party representative, and once in person by myself. He stubbornly refused any refund, and I was out the full amount of $78 and change. (the room had been left better than I found it) Stay away!

This is a PRIVATE home. In a neighborhood. Not a hotel! Super disappointing that the title does not say “DIA Layover Home-Stay” or something to that effect. Needs to be clearer, orbitz.

Never Checked In. This is a complete scam. Number listed never answered any call ?!?