ザソーシャルハブバルセロナポブレノウ (The Social Hub Barcelona Poblenou)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Excellent hotel - very hip. Breakfast was one of the best experiences in a hotel and staff were very friendly.

I cannot rate this hotel highly enough. It is the first time in Barcelona and the first time at a Social Hub Hotel and omg it was amazing!!! The rooftop bar and whole concept is something else and I can’t wait to try other hotels in the brand because they have created something very cool and very special. Thank you so much guys, what a time we had with you!

Location view/ staff Room was fabulous, food was fantastic

Great hotel with a nice social scene

Super endroit tout est bien pensé du déjeuner au rooftop le gym les chaises massantes laveuse sécheuse dans un quartier en plein essor wow coup de cœur

The room was very clean with a great view, the metro station is very close so if you want to get about there’s easy access, the rooftop bar is a star of the show, great views, vibes and staff

Upon arrival the staff were very helpful, knowledgeable and friendly, which made checking in really easy. We were blown away by how clean the room was, the ambient lighting and Marshall speaker were great additions that we thoroughly enjoyed. The bathroom had a lovely walking shower that didn’t lack in pressure, along with the complementary shower gel, shampoo and conditioner. SiSi on the 15 floor made it incredibly difficult to leave the hotel. The food was amazing, fresh and flavourful! The staff were especially accommodating, even made us Hugo Sprits which need to be added to the menu! There were two pools, one on the 15 floor and another on the 3rd. Definitely preferred the 3rd floor as there was more space for lounging. Only down side I found was the bar was very limited (had to go to the 15th floor for our Hugo spritz). I also found the pools to be too shallow to fully enjoy it. The club house recently opened, and we thought it was a great concept as a laptop free zone. Loved the comfy chairs and board games! The food was really nice (found the chicken to be a little too salty, and it advertised as half chicken but was a flattened breast). The gym was clean and well equipped, spread across two floors with a nice outdoor space for callisthenics. There was a punching bag, however it was used for hugs by reception. As a boxing enthusiast I would have loved to put it to proper use! All in all I would rate my stay a soils 9/10.

Amazing

Great sized room - clean and very functional. Bathroom also good size and great shower! The staff always willing to help and just a great vibe in the building. Easy walking distance to public transport (bus and metro)

Quiero advertir a futuros huéspedes sobre dos situaciones que considero importantes. Primero, el depósito de 50 €. En mi caso, ese dinero no me ha sido devuelto. He llamado al hotel tres veces y envié un correo electrónico hace casi 30 horas solicitando la devolución, pero hasta el momento no he recibido una solución. Mi recomendación es que pregunten con claridad cómo funciona ese cargo y cuánto tiempo tardan realmente en reembolsarlo. Segundo, el servicio del bar. Me sirvieron una cerveza de botella tibia, algo que nunca debería ocurrir. Si una bebida no está a la temperatura adecuada, el personal debería informar al cliente antes de servirla y ofrecer otra opción, en lugar de dejar que el cliente lo descubra después. Además, observé problemas con la gestión de las cuentas. Mientras estaba en el bar, tres clientas intentaban pagar sus cócteles, pero en su cuenta apareció una botella de vino que no les correspondía. Al parecer hubo una confusión porque algunas de sus amigas ya se habían marchado. Finalmente lo resolvieron, pero fue una situación que refleja falta de control en la facturación. En el restaurante/roof top del 15 piso probé un tiradito o ceviche y era exagerada la acidez. Espero que estos comentarios ayuden a otros viajeros a tomar una decisión informada y que el hotel mejore estos aspectos.