KUA CASA SUITE（クアカーサスイート） (KUA CASA SUITE)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very smooth check Room was really nice modern good air conditioning Only 5 min walk to the beach And lovely little cafe round the corner for breakfast Really enjoyed my stay

Had we listened to the reviews we wouldn’t have stayed here. I’m not sure why they have poor ratings but we loved our stay here. Very clean and comfortable. The staff was friendly. Overall we enjoyed our stay here.

The biggest concern during our stay was privacy and housekeeping access. We booked 2 rooms — one for my parents and one for my husband and me — and clearly informed both the receptionist and the housekeeper that we did not require housekeeping service because we were uncomfortable having anyone enter the rooms while all of our important belongings and valuables were inside. Despite this, the housekeeper still entered the rooms daily while we were away in order to access the balcony and water the plants. This made us feel very uneasy and uncomfortable throughout the stay, especially because our request for no entry had already been communicated multiple times. We strongly feel that guest privacy and security preferences should be respected. Cleanliness was also a concern. It appeared that there was only 1 housekeeper managing the entire hotel of around 18 rooms, which likely made it difficult to maintain proper cleaning standards consistently. Overall, this experience left us very disappointed and uncomfortable. I would appreciate it if customer service could please reach out to me via email to properly address these concerns and discuss the experience further!

The room was clean. Accurate representation of the property and room. Staff were excellent. I would stay here again.

Great location, friendly staff, clean room! Met all my requirements and then some!

Clean room and good staff.

The room was small and the batroom was disgusting. Mould was growing all over the bathroom. That resulted in a mouldy smell in the hole room as well. I can not recommend the place.

Clean room. Staff friendly. Walkable to the beach and many restaurants nearby.

Very clean and nice hotel a little walk from main strip but a grab is only a couple of quid ideal for solo travelers

They have to clean aircondition.