ベルンシュタインビラカスタニア (Bernstein Villa Kastania)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Super place to stay near Messe. Quiet area and easy access to mass transit. Great staff.

Dated - needs refurb

I love this property the staff was super friendly and helpful. Rooms were very clean and comfortable. I would recommend this site to stay for any first time traveling to the city.

One of my favorite place I've stayed at. Definitely favorite in Germany. We were there for a concert and so glad to have found it

Always a very good place to stay, rooms are a little dated but not in a bad way. The hotel is very clean and staff are very friendly.

Lovely welcome to the hotel by one of the maître d's , very friendly, always happy to engage in conversation and very helpful. Hotel room was lovely and clean on arrival and continued to be throughout the week stay. Achieved great night sleeps due to quietness . The facilties were great , the pool and sauna were very relaxing and beautiful art all around . Great location , close to local shops ,cafes and restaurants . 2 min walk to many train umdergrounds.The area was very tranquil. Overall myself and my partner thoroughly enjoyed our stay. We would highly reccomend and will likely return.

Disappointing Stay – Serious Hygiene Issues at Breakfast I stayed at Villa Kastania for nearly three weeks and was deeply disappointed by the condition of the breakfast service. From the very first morning, I noticed poor-quality food at the buffet – wilted cold cuts, questionable salads, and unappetizing cheese. Cleanliness was also lacking, with tables not properly sanitized between guests. Despite limiting my food intake out of caution, I unfortunately consumed two eggs one morning that appeared fine but led to what I strongly believe was a foodborne illness. I experienced serious stomach issues for days after. Even after recovering and returning to the breakfast room, I found expired oat milk being served. When I brought this to the attention of the staff (including a manager), my concern was met with visible annoyance rather than genuine care or concern. As someone with a background in hospitality, I was shocked by the lack of basic food safety and the dismissive attitude toward guest well-being. I cannot recommend this hotel and would strongly urge management to review their hygiene protocols and customer service standards.

Really nice building, near messe and The. Ubahn. The rooms were OK, but the swimming pool and sauna was awesome. Friendly staff too.

The hotel was absolutely gorgeous like it was quiet staff was super friendly and it was tucked away in a bit quieter area I was super impressed by the breakfast, gotta have the breakfast! A bit sad we didn’t get to try the wellness area which looked grandiose I would most definitely recommend and stay again! Good job villa kastania 😊

Check in excellent. Very professional and friendly. Helpful too. Room very clean. Thank you.