Mr.KINJO エミネンス inn 牧志 (Mr.KINJO EMINENCE INN MAKISHI)

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Staff was great. No one had ever cleaned under the bed. Ever. There was no room for yoga. The toilet broke and they offered me a new room but no one ever came to fix the bidet feature. The washing machine emitted a strange smell but I eventually got used to it. Likewise the trash bin smelled like cat feces. I had to remove it from the room. When I complained to 3 cleaners that the stairway railings were filthy they said: it's not our department. On the plus side it was quiet. The bed, although broken, was strangely comfortable and I slept well.

The air conditioning was hit and miss. There was a peg holding it open and tissue stuffed inside to stop the leaks. We have stayed here many times, due to the excellent location, but the rooms are in a poor state and very unclean. The hotel is expensive considering this. Despite the rooms showing the new building when booking them on the app, once again we were given the old building. When asked for the new building, we were told no. It seems all foreigners are given the old building as a general rule. The staff were fine as usual, though the reception staff are not available until 15.00 everyday and they do not speak English.

Room appears clean but looking under bed shows that it is only visible areas that get cleaned. We were in the older building - which is tired and in dire need of an overhaul with broken doors and random desk chairs strewn on the landing areas. Air conditioning is good and the water heater gives hot showers. Bathroom and shower are clean enough though and appeared to be void of any creepy crawlies during my 11 night stay. Location is pretty decent with Family Marts a 4 minute walk away. Makishi monorail station is a 10 minute walk as is the main shopping street that is lively at all times of day.

Rooms are in very poor condition. Quite depressing.

Ive been starting at this hotel for some time now. It's confusing as there are two buildings sharing the same name and parking lot. If you get the newer one, it's great. The other one (green) is not so great. It's getting more untidy and run down with each visit. It needs sorting out

There are 2 buildings at this property. It's kind of pot luck which you get. One is great. One is not as great. In march we got the great one. In October the other.

Dirty microwave, walls were a bit dirty

I've stayed here before, but they now have a new building on the same site, which is better in my opinion than the old one. The confusing thing is, you do not know which you will get until you check in. Both are good and more than adequate. But the newer white building is better

The room so great.Bigger than i think.Staff so nice and kind.The location you can walk to kokusai dori is not too much far.I love it.Good beakfast!!

Small road to property for taxi ; a little hard to find. Bed too soft. Otherwise it’s ok. Can get better accomodation around that budgey