アクアワールド ベレク (Asteria Family Resort Belek (Ex. Aquaworld Belek) - All inclusive)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very nice hotel, highly recommended

Food was awful. Same choice each evening. Burnt fried chicken which you could smell then burning during the day. Only decent choice in the evening was Pizza. Breafast choice the same, Could not even get a omlet. Most of the staff did noot know how to say good morning or smile. Poor lighting in the night with many trip hazards walking. No power socket in bathroom to charge shaver. Rubbish entertainment in the evening. Only one bar to sit inside in the evening with awful pianist playing Great people on reception Will never go back

Location is good, quiet around of hotels on the beach. 35mins from airport. A golf course between the hotel and belek town centre. Taxis out side hotel means you can get to belek for about 7€. Hotel grounds are a bit hilly, so fair bit of incline changes. Accessiblity ramps are everywhere. Staff, overall good, some need to be taught how to smile though. Not many of the staff speak any English but not really a problem. Cleanliness, overall pretty good, minor things with bins at main pool being dirty, rooms were clean and tidy. Food, very good actually, decent selection of hot and cold food, like any all inclusive bit repetitive. Restaurants, this was the hotels major let down and why I would give it 5 stars, the main restaurant is simply too small, so finding a table is pot luck and involved walking around for 10-15 mins to wait for one to become available. It's a free for all, although main restaurant opens at 7, they were allowing people in at 6.30, so either get there early or about 8pm. There's two other restaurants that serve an al a carte menu, worth going to, but they don't open on Sunday. So main restaurant is packed on a Sunday. Lunch was much better, more open places and worked much better. Maintenance, gardens and grounds are well looked after, but other areas are neglected, broken tiles Overall the place is trying really hard to be a 5 star but falls short on simple things, but it's one of the better hotels I've been to in the area for trying to be 5 stars.

Overall, our stay was okay, but we won’t be returning. We spent 10 days in the two-story loft room, which we didn’t feel was worth the extra cost unless you truly need the additional space. The room itself was disappointing—floors were never cleaned, and housekeeping only occasionally refreshed the room. The resort grounds were well-kept, with a nice beach area, a lively large pool that was always very crowded, and a quieter relaxation pool we enjoyed. The staff was generally friendly and helpful, though communication was sometimes difficult since most spoke primarily Turkish, Russian, or limited English. The food was mostly very good, but I unfortunately experienced food poisoning for three days, likely from salads or undercooked meat. Other frustrations included extremely slow Wi-Fi, which was completely down in our room for more than two days. If your idea of a vacation is drinking heavily, lounging by a crowded pool, and loading up on buffet-style food, you’ll probably enjoy this resort. But if you’re looking for peace, quiet, and a relaxing atmosphere, this is not the place for you.

5 para etmez alkoller o kadar para verdik alkollerin ismini yeni gordum duydum hepsi çakma alkol

Lack of English understanding from staff was difficult

Rooms - dust Dining - no system. While you wait for your table to be cleaned or while you are looking for spoons og forks - your food become cold. Beach- not enough places to lay on Internet- bad , disapears often. Not 5 stars - may be 3 stars hotel

ROOM: We were in room 6306 and even though it was spacious, it could have been better! ❌Little issues like missing skirtings, marks on walls, broken blinds, bath didn’t drain, no cups for tea/coffee, mini fridge hardly filled up, only 4 beds for 5 people, tv’s didn’t work… ✅ Lots of room, beds made daily, powerful shower, 5th bed brought when requested next day, cups brought when requested same day, 2 large bathrooms, mezzanine was fab for family, nice balcony, garden view (peaceful), air con was good, lots of storage space… CLEANLINESS: ❌Room cleaning wasn’t great standard, blob of suncream or something on staircase in room when we arrived which was there until we left!, a good few days no toilet roll was given, same sand on floor for 3 days, toilets not cleaned thoroughly, sticky hand prints on glass all around the hotel which was there the whole 11 days, piles of plates and rubbish in corridors for days, often dirty cups when handed drinks… ✅Beds made daily (not sure if clean sheets daily!), sinks cleaned, fresh towels daily, thorough cleanliness around the pool, always bartenders collecting cups and plates etc, sun loungers clean.. POOLS: ❌Water slide cut my son’s foot (ripped skin off), busy pool bar- long queues! ✅Beautiful pools, clean, tidy, lots of sun loungers available, lots of umbrellas, lots of choice of pools, relax pool is stunning, lovely water temperature, pool activities great, DJ great, lots of room.. FOOD: ❌Somethings just lukewarm, wouldn’t rate the a

The front desk was terrible, they were not helpful at all. The rest of the hotel staff was great

They hotel is good but what i saw there the staff they were overladed and they couldn’t provide good service to us , also the food in restaurants it was not in good level