ニャチャン マリオット リゾート & スパ、ホン トレ 島 (Vinpearl Discovery Sealink Nha Trang)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Excellent stay in a lovely resort. Staff very helpful, breakfast was delicious as was all food we had in resort, loved the resident hotel band they were fabulous. Stayed in a two bedroom villa, spacious, clean, a little dated and pool area very sheltered by trees.

Too crowded, noisy.

Greay views and service

Great service and a very nice property, great place to stay.And enjoy a good time for a little.Amount of money

The service is excellent. Although I complained a bit in the beginning they very helpful and fix the problem right away .

Clean room,staff very friendly,everything is good.

Very comprhensive breakfast

Excellent staff. The support getting to and from the island was excellent and a surprise.

The hotel is new, modern, and clean; however, my overall experience was extremely disappointing and, at times, I did not feel safe. First, the room had what appeared to be a sewer or drainage issue, causing a strong and unpleasant smell throughout the room. This created significant discomfort and affected the quality of my stay. Second, because the hotel is located on an island, guests must rely on the hotel’s electric car (Tuktuk) for transportation. Unfortunately, the shuttle line management was chaotic and poorly organized. Many guests repeatedly cut in line, and staff did not step in to manage the situation or enforce order. Guests were often pushing and scrambling to get on the shuttle. On one occasion, another guest sat on part of my leg while trying to force herself into an already full shuttle. I had to ask her to stop and explain that there was no space. The most serious issue was a safety incident while I was waiting in line. A group of three people cut in front of me. I politely explained several times that I had been waiting in line. In response, one of them aggressively hit my hand and pointed me back toward the line in an intimidating manner. Even after moving to another line, that person continued making negative comments and pointing at me. As a result, I felt unsafe, and insecure. For a 5-star hotel, this level of poor crowd management and lack of staff intervention is unacceptable. The hotel failed to provide a safe, organized, and comfortable environment.

Unfortunately, there are not enough sun beds on the beach. The hotel staff should have warned that swimming in the sea is not allowed, plankton bites. Very few pools . Communication is quite complicated . The pillows in the room smell like sweat, even after being replaced several times - it 's terrible. This is a 3-star hotel no more.