レモン ツリー ヴェンバーナード レイク リゾート, ケラーラ (Lemon Tree Vembanad Lake Resort, Kerala)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Good place to visit

The experience was not at all resort like. It felt like a basic hotel and the service was average. The food took forever and tasted not good at all, wonder why it took 45+ minutes to prepare. The staff was extremely nice but the property in general was below average. There was not much to do at the resort and the spa didn’t have much options either.

Bathrooms are gloomy with dim light and no ventilation.

A small tranquil resort on a beautiful lake to spend time with your family . The pool access rooms on ground floor was very helpful to be in and the pool is warm and lovely . Food is good too.

This could be a top notch tourist spot bcoz of its proximity to the Vembanad lake. The property is due for renovation immediately so I am happy. The wifi access was bad. Food was average. Wooden flooring is damaged in many places. Staff r friendly but need to be more proactive. The only saving grace of the place is its serene view.Rooms were sufficiently lit & cool. But towards dawn, we were disturbed by some animal running on the ceiling. Weird noises

Great view from the lovely infinity pool of the lake. Delicious food but restaurant lacked any ambience. Rooms rather tired; hotel needs a makeover. Hotel staff were friendly in the restaurant and the young man who collected and delivered the luggage was attentive. Shame about the staff in the reception. They could all do with some customer service training, particularly the manager.

This hotel really is dreamy, the sat are incredibly helpful and the location is ideal.. we personally weren’t sure about staying overnight on a houseboat so this was the perfect conclusion.. a lovely hotel right on the backwaters.. the restaurant could be updated but still the food was lovely and the staff were really nice.. we both had massages which realistically weren’t the best we ever had as were in a very strange damp smelling room but still, it was an experience.. the room was amazing. Upgraded on arrival to a poolside room.. honestly all in all I’d highly recommend staying here.. I wish we’d stayed a day or two longer!

Had a great time had room by the pool, massage was Good, food was awesome! No bar in the facility

This property is in the best possible location right next to the lake. The staff is very friendly and accommodating. The food can certainly be improved upon especially regional & western dishes. The pool is amazing but the chlorine levels should be reduced.

An average resort in Alleppy. The resort condition is "average". It is located in an "out of bounds" place (although directly on the lake) making access difficult. The Activity Center is really basic (not much to do and keep you occupied). The pool is good, although not sufficient to hold your attention for long. The food is good. The lunch/dinner buffet at the restaurant were good and priced affordably. The resort presents itself as a "luxury" resort, and charges accordingly. Unfortunately, it is a "mid range" resort at best, definitely not a "luxury" one.