アルバトロス ラグーナ ビスタ リゾート (Pickalbatros Laguna Vista Resort - Sharm El Sheikh)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We loved everything about this resort and can’t wait to stay here again!

Very good

We stayed for 10 nights in a different hotel and then came to this one for 2 further nights. The accommodation was extremely basic and certainly nowhere near 5 star. We had booked a deluxe double room and this didn't look anything like the photo's that the hotel provides. The room had no towels, no bathrobes, the walls were just plain white. The lighting was so poor in the room (no lamps or bedside lighting) that we had to use the torch on our phone just to see the buttons on the remote control. Really disappointed with the room so we went to reception to ask for a better room. They advised us to come back the following morning to see what might be available. Upon doing so they moved us to a different deluxe room and this time it did resemble the photo's. Still only a 3/4 star room though. The food was good in the hotel and the alcohol was adequate - It way too expensive to buy branded wine at anywhere between £25 a bottle (worse than the local wine) and £150 for a bottle of Pinot Grigio or Sauvignon Blanc. Although this seems to be a common thing in Egypt and not just this hotel. Nice pools (Although no swim up bars to be seen) and nice beach area. We didn't bother visiting the Aqua Park as it was tiny and with no pool there (or alcohol being served) it would have been a case of riding a few slides and then walking all the way back to the main hotel. We visited the spa for a massage also and it was the most painful aromatherapy massage ever! Would not return.

Good hotel and features. Awful wifi

Royal Albatros Moderna has pretty much everything you need for a sea&sun holiday. It would be unfair to rate the food and the drinks per normal standards while visiting during the COVID tourism crisis, but even under these circumstances the food was well cooked and had enough variation. Some of the staff (customer care rep, big pool bar staff) did an amazing job. Sadly only the smaller (beach side) pool was heated, but that one was kept at a solid 29 degrees Celsius making happy most of the customers. The pontoon is very long but it was being refurbished bit by bit during our stay and the platform near the reef is very well equipped with sunbeds and even larger king bed-type sunbathing equipment. Most of the customers during this winter appeared to come from ex-Soviet countries which still had charter flights to Sharm but the animation team made efforts to entertain all customers regardless of the language spoken. The general atmosphere was family friendly, lots of kids and teens. The aquapark (even if located in a less then inspiring spot) is well equipped and provides plenty of fun for kids and adults alike. Minor quirks can be easily overlooked given the general positive impression.

We realy enjoy our stay with perfect services and nice food

Not a 5 stars at all !!! Start with check in ... it took 4 hours , they ask me to pay extra 1000 USD because my doughter is 13 and considered to be adult !!! At check in , the reception guy gave me a paper of check to fill it !!!! They they do nothing at all .. they ask me to leave my passport for few hours but I refused as I heard one was shouting because the lost his passport !!! Then no body explain to me the resort and the activities at all ... No body carried my bags , no body even show me the to my room which far a way from the reception ... they just told to look for some to show the way ... i asked two of the waiters but they said they were busy so I spend 30 minutes to find my way with myself ... The room was soooo old furniture , bathroom is not even a 2 stars hotel , broken shower , used shampoo , no slippers or roob , 2 lights in the room were not working ... the worse thing is the bed ...... very bad and not comfortable at all , u will have backache and shoulder pain after two days , trust me ... Housekeeping is the worse , imagine they clean the room after two days !!!! I left the room with the cleaning sign on from 7am until 2 pm ... no cleaning., the third day they clean the room but was not perfect at all .. Activities in hotel is boaring, not funny at all ,my kids did like it all . If u want to screw you vacation , this is will be your best choice

Room bathroom smells and reneovation fir entire room is past die. Wifi is very slow and food is not good at all. However, staff is friendly, facilities are very nice and evening show is good for kids.

Very well days kindly staff very good location and sea

Hotel was excellent, very good choice of bars and restaurants with entertainment in various outlets every night. Lovely touch was the Columbus coffee house which we enjoyed very much. All the staff and management went out there way to make sure we had a fantastic holiday. Can't wait to return in the summer.