メルキュール ハイポン (Mercure Hai Phong)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

From the USA. Rooms were comfortable and clean. Hotel was nice. I wouldn’t say a 5 star like they do here. The Pool area needs to be updated. Service could be a little better for a 5 star hotel as well. Staff was nice. Needs a better bar in the hotel. Breakfast buffet was good. Couldn’t hear the busy traffic from the rooms which is a plus. I would stay here again and recommend but don’t expect the ritz Carlton.

Clean room good access and pool

Staff weere

I would have given 5 stars of not for the surprise check by immigration/police together with the hotel manager on 5/12. Worse is the immigration officer asking for my visa😲, don't they know Singaporean are visa free for 30 days?. This is my first time re encountering immigration check on my visit to Vietnam.

Four star hotel that was clean enough but very much was a three-star hotel in terms of quality cleanliness and access

people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!

friendly staff

The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there.

Clean and modern.

We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel.