Beautiful hotel but was anything but a relaxing experience. We had stayed all over Ireland and had planned on our last stop in Dublin to be the relaxing end to a two week trip. Unfortunately, it wasn’t. We got room 307 and for whatever reason the toilet would only flush half of the time. I’d never put much thought into how important having a reliable toilet is on holiday, but it turns out to be very important to me. Maintenance came to the room and told us we had to wait for the water to fill the tank (like we didn’t know how toilets work). The thing is, it wouldn’t flush when you first got in the room. I finally found a trick that if I tried flushing it, then washed my hands, then tried again, I would have around a 75% success rate. My husband was not so lucky. Our adult daughter decided it was just easier to go down to the first floor whenever she had to use the restroom. Our four day stay was more expensive (and stressful) than all the other hotels across Ireland for a week and a half put together, so you can imagine how it feels to have such an expensive hotel room without reliable plumping (not great). I was offered a free drink for my worries but never seemed to get it. They also replaced some parts on the second day, but it wasn’t successful. The first floor public toilet worked and we did love the hotel bar, the cleanliness of our room and the on site restaurants so I’m giving them two stars for that. However, I can never approve of no proper working toilet.
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