I liked the breakfast buffet; it was better than I have had in the United States. The staff was very helpful, except the lady in the buffet. She did not understand English too well so, sometimes the communication was a little abrasive. The view for the Junior Suite was lacking. It was basically looking into someone’s back yard and not like the pretty city views advertised on their website. The bathroom was nice in the Junior suite; however, the pitch was not level. As such, the water falling onto the shower room floor did not stay within the shower. The toilet paper was like sand paper. I had to buy some baby wipes. The furniture was old and chipped in places. I expected better for a Junior suite. The mattress was old and hard; so, it hurt your hip bones when lying on your side. The tea kettle cord was too short to reach the outlet, so we had to put it on the chair to plug it in. The room smelled musty upon arrival and one day, the room did not get cleaned until after 3 pm. Why they expected us to stay out that long before cleaning is beyond me. The concierge kept stating to dial “9” if we needed anything; however, the phone never worked. There was one light bulb blown in the room and one flickering all day underneath the desk. The rooftop restaurant was extremely overpriced for the food served. It cost 97 euros for 4 mocktails, some shaved Iberia ham, 4 small slices of tomato toast, and papayas braves. Only the strawberry fields mocktail was worth it. I would not stay again.
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