The hotel is located on a busy avenue with a strong mix of commercial businesses and residential areas, making it a very strategic location with great potential. Unfortunately, I believe the property's condition does not reflect the quality of the surrounding area.
The facilities show a clear lack of maintenance, and the level of cleanliness was well below expectations. The room had a strong odor that combined cigarette smoke and dampness, making the stay very uncomfortable. In addition, the air conditioning was not working properly, which is a major issue considering Miami's high temperatures.
I arrived very late during the Fourth of July weekend, and because nearby hotels were fully booked, I had no choice but to stay. The experience was so uncomfortable that I found myself waiting for 6:00 a.m. just so I could check out and leave as quickly as possible.
I would like to acknowledge that the staff was always respectful and courteous. However, I noticed there was very little control over who entered or exited the property. During breakfast, I saw a homeless individual inside the coffee area with several bags of belongings while serving himself coffee. While I understand that situations like this can happen, I believe the hotel should strengthen its security and access control measures to provide guests with a safer and more comfortable environment.
I hope these comments are taken as constructive feedback. The hotel has an excellent location, and with better maintenance, i
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