Arthotel & Park Lecce

Le valutazioni a stelle si basano sulla panoramica di Klook delle informazioni sulla struttura (come servizi e dotazioni inclusi, ecc.) e sono solo a scopo di riferimento.

Staff member checking us in was unfamiliar with SERVICE dogs. That created a little friction, but was resolved. The room was comfortable, except for loud mechanical noises all night. The water pressure is excellent, but the shower is a bit small. The breakfast was adequate.

check in and they tried to charge me double for my cat to what hotels.com I listed on their website booked a room with a balcony and or terrace. Our room did not have it and they argued with me over that.

Disappointing area. Absolutely nothing there. Did not appreciate gardener strimming and cutting the grass before 7am, he was still there when we left at 10. Wi-Fi didn’t work. Staff were lovely

The hotel is located about 5-10 minute drive from Lecce centre. It was great because there is ample free parking and Lecce is a nightmare for parking! The staff (Ludivica) was amazing! Such a kind and professional receptionist and also a therapist!!!

Very good place, location, service. Highly recommended

This hotel is ideal if you have a car and are happy to stay outside the city. It's in the middle of nowhere and the surroundings are a bit bleak. The hotel itself is great. Plenty of parking available. The room was great. I had a couple of complaints - the first is that there is only one power socket in the whole room, which wasn't enough for me. The second is that the shower leaks and you end up with water everywhere in the bathroom, but it's a minor point. They do provide slippers. The shower could do with some upgrading in general. But apart from this, it was a lovely place. The pool is perfect. Surrounded by greenery, very decent size and depth, with an ideal shallow part for children or just to laze in. There's a bar next to the pool. Unfortunately they had run out of food by the time I got there, but that was just my bad luck. Oh, and you have to pay to use a sunbed/towel, which I thought was unfair and unnecessary in a hotel. Breakfast was good, varied and plentiful. The staff were friendly and helpful.

service was laughable. two staff running around like headless chickens with no one in charge. A bit "fawlty towerish"

This is a very comfortable hotel on the edge of Lecce. Set in a small park, there is good parking and the rooms are well appointed and pleasant. The buffet breakfast was fine. Service was very friendly and helpful and we were given lots of useful information about the town. You really need a car though, as the town centre is about 2-3 kilometres away. There is a very nice indoor pool and sauna facility, but this costs an extra E15 per person for 2 hours. Why could this not be free for hotel residents ? Also, the hotel is not well signed and it took us a while to find it. Overall though , a very nice place to stay especially as a base to explore Puglia.

Quiet location slightly outside of Lecce. Friendly staff, clean room. Would go back again.

Lovely hotel with nice grounds and outdoor pool area. It's an out of town resort so not much in local area but I knew that when I booked. A few minutes drive into Lecce centre which was great. Staff were all friendly and helpful.