Disappointing stay. We stayed one night as an add on following a stay at Hotel New York (to maximise our park tickets). We were aware that the hotel is due a renovation, however it did not live up to the standards expected for the ‘Golden Forest’. Hotel is vast and number of lifts insufficient for number of rooms. Cosmetically a major overhaul is required. Room itself was very dark and dirty in places. The tea spoons in coffee machine had not been replaced from previous guest use. The curtains were held together with a bulldog clip. The handle to one of the drawers was falling off. Room (and corridor) had a very unpleasant odour and we were awoken by the sound of hoovering at 2am.
We visited the club room but it was very dark and it was unclear what was included ie drinks. We tried to visit the pool and gave up as it was over filled and insufficient in size for vastness of hotel.
On a positive note, the staff we encountered were very friendly and luggage transferred from one Disney hotel to the other with ease.
Unfortunately, would not consider this hotel 3*. Even with a renovation we would be highly unlikely to stay again.
Servizio navetta buggy gratuito