The room and airport shuttle, including driver, were great. Breakfast was delicious and fresh and breakfast staff was attentive to the buffet. Our only disappointment was in the inconsistency of the front desk staff. Calling the hotel from the airport to inquire about the timing of the shuttle, the associate was dismissive and curt. Calling again in the morning to inquire about when the shuttle would be leaving, the associate said she had no idea. We came down to the front desk but there was a line of 4 people, so we could also not inquire in person or properly check out. We’ve stayed at this hotel before and other Hampton Inn locations so our experience with the front desk staff at this location was a disappointment.
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