Room looks cleaned. There are few comments to highlight as below:
1. The DND light and Make up room light is on when I check in. It make me doubt that someone in the room at first and I have double check the key card holder and proceed to open the door.
2. TV remote few of the buttons on the right side hard to press. Need to press harder to operate. No calling due to late night.
3. There is no anti-slip mat in the bathroom for guest to use. My son (7 years old) was nearly falling into the toilet bowl due to legs is wet after shower come out from the bathtub. Due to safety reasons, please to consider to install a hand bar at the other wall to let people to hold it.
4. The toilet seat bidet is very odd and loose due to the design.
5. The basin tap design is odd, when I use for the first time, I on the tap and the water hit on the basin and spray out water easily.
6. Bath Towel have some odd smell, never report due to late night.
7. Toilet roll quality need to improve.
8. Shampoo and Shower Gel not good to use (no bubble) and there is no conditioner and body lotion provide in 4 star hotel.
9. Iron has stain and not function well.
10. Kettle inside is rusty. Better to change it.
11. Need to arrange to do Facade cleaning. Window with algae.
Positive feedback:
1. Room is cleaned. Free of dust.
2. I loved the water dispenser at the lift landing. It is effective reduce of plastic bottle.
3. Bed and pillow is comfortable.
Aria condizionata