For carrying the Hilton name the history of the hotel Astoria, there was no value for the high price.
General staff with cultural approaches to make you feel the problem is "you".
Food quality is below other times we stayed there. Budget cuts? Not on rates!!!
AC not working properly. Maintenance staff stating "it a good temperature " when you want another.
Every issue had to go to upper management. Instead of training staff to deal with it right away.
In the end , there version of " we are sorry and will take care of you"?
They paid our parking.
To a hotel that charges the most per sq foot in the country, they should be ashamed.
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