Hotel Excelsior

Le valutazioni a stelle si basano sulla panoramica di Klook delle informazioni sulla struttura (come servizi e dotazioni inclusi, ecc.) e sono solo a scopo di riferimento.

The room was in poor condition and significantly below the standard advertised. The air conditioning was broken, making the room very uncomfortable. The bathroom contained black mold in several locations, towels were stained, water pressure was weak, and water temperature was inconsistent. The sheets and towels were threadbare, lamps on the bedside tables were unusable because there were no nearby outlets, and the draperies had large holes. Overall, the property was shabby, dirty, and not as described on Hotels.com. I brought these issues to the attention of the hotel staff, but they were rude and appeared unconcerned about the problems. No meaningful effort was made to address the situation. Neither hotels.com nor the staff would help me cancel with a refund. I was charged for 3 nights I didn't stay.

N/A

Camera grande, personale fantastico, pulizia da rifare, colazione buona, parcheggio videosorvegliata, per una notte e buono.

La stanza molto spaziosa riscaldamento impeccabile bagno nella norma colazione discreta hotel a 10 minuti a piedi dal centro

About a half hour walk to the center, but the rooms are large and clean the breakfast is of good quality. I recommend it.

Good staff

Super clean, renovated. Great breakfast, they serve it until 11am

Clean and quiet

Super nice for the price, breakfast is awesome & staff is always happy to help you!

3 star hotel !!!