6080 Design Hotel by Eskape Collection

Le valutazioni a stelle si basano sulla panoramica di Klook delle informazioni sulla struttura (come servizi e dotazioni inclusi, ecc.) e sono solo a scopo di riferimento.

Location to beach and staff are always perfect

I WILL NEVER SPEND MONEY HERE AGAIN! I woke up in the middle of the night, itching and scratching. I noticed red bumps all over my body. I slept on the couch until about 10am when I gave notice to the property that there was something in the room, on the bed or the sheets, I believed it to be bed bugs . At first, I was not upset because I came to Miami for the World Cup and I understand that a lot of people are traveling so it could just be an isolated incident. The front desk staff took pictures of the bites all over my torso and my calves. I took picture of the bites all over my thighs and sent it to the reservations email as instructed. The front desk concierge Eleanor was actually very nice, she told me they would get me another room, she asked if I was ok and was actually concerned for my wellbeing. Because of her response I remained patient and believed that they would actually help me, she took my phone number and said they would give me a call when a new room is available. however, I was not given a different room, I was never contacted, I was not offered anything for what I had to go through. I asked the front desk three separate times if anything will be done, they kept telling me they're working on it. t wasn't until midnight that I finally made arrangements for a new place that the night concierge said they had a room available. by then I found somewhere else, and then he told me they won't give me any discounts or refunds. Horrible response to bed bugs issue.

a hotel that has no restaurant or bar.

The staff were very rude and dismissive. Didn’t follow up after there were issues with the reservation! They also didn’t have everything as pictured on the site. Won’t be returning

Clean room and good location!

We. Had a fantastic time and the staff was super nice!

Excellent service and cutest boutique hotel Very very very clean and staff are very nice kind and helpful ! Are sis very clean and safe too and close to Transportation ! Definitely coming back again

Good

excellent property !! well located and excellent installations Recommended 100%

Excellent location and amazing hotel !!! recommended 100%