Van Chai Resort

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The worst place ever. Please do Not Go There…. The pictures are BIG SCAM.

It was family trip with my two kids(5 and 2 years old) for Ttet holiday. The room was freezing cold so we were kept waking up in the middle of night. I saw huge Cockroch in the room and probably Rat in the room too( know why? all kids snacks had chew up and i found next morning when I try to give it to my kids). We originally booked 2 nights but left the hotel after staying one night. We ask hotel the situations why we need to checked out early but not a buzz at all.

Very good

Everything was absolutely perfect!!! We could not have asked for a better time. All of the people at the resort went over and beyond. We would highly recommend your resort and would give a 5 star rating. Thank you for everything!!!! Best regards to everyone ❤️ Heather and Tony

We were one of very few groups when we stayed due to time of year but the staff were nothing but accommodating regardless and upgraded our room on arrival. There was no one else using the sauna, steam room and Jacuzzi but was put on whenever requested, towels were refreshed constantly and everyone had a smile for us. We had a few different massages which were lovely and the food was great. We had a lovely few days relaxing here after an adventure filled trip, it was just what the doctor ordered. We had our taxi and bus booked for us and on leaving our bus was put back an hour so they extended check out to make us more comfortable. The resort is an hours drive from Nimh Binh. We had a check out of the town and what was open was lovely but not a ton was due to time of year again I expect but wasn't needed because the resort catered perfectly for our 2 days!

Amazing hotel, good service, everything better that expected

Everybody needs to be spoiled once in a while , I chose this hotel for that reason to end my holiday on a high note , and I was not disappointed it was everything that I could wish for . Yes it cost a bit more than your average hotel in Asia , but Wow it was worth every penny , and was the cream on my cake to end my last four days in Vietnam , I will definitely be doing it again . Thank you all at Van Chai Resort

We would not have stayed at this resort had we been aware of around the clock noise and construction on three sides of this resort (including new road). All facilities were not available until day before we left. On a Saturday morning at 6 am we were rudely woken by a large group in the resort, playing loud music and team building exercise over a loud speaker. The resort was aware that this was happening and did nothing to stop it. Our room vibrated loudly. We were are party of 22 people and we made the best of a bad situation.

The resort itself was quite nice, the staff friendly, but there were a few issues including the spa and indoor pool not working until the day before we left. The beach was really grey and not suitable for swimming. But there were two other major problems - the team building group who came for one night which had karaoke playing through the whole resort til 11pm. It was so loud that we had to the turn off the TV because we couldn't hear it. The following morning at 6.05am, we were awoken with extremely loud music and "Hello, hello, hello" blaring out from the microphone as the team building recommenced. When family members complained, we were met with 'it's team building', followed up by a small plate of fruit. The ultimate problem was though, the 24 hour construction going on around the resort as the town was building new roads and resorts ready for the major tourism event the following week. The noise was non stop, but the shuddering was worse. We had to put tissues behind the pictures on the wall because of the rattling. The trucks beeping at all times of the day and night and the machinery noise was awful. I know it wasn't Van Chai's fault, but no discounts or offers were made to compensate in any way. There were 22 friends and family members at the resort, and honestly, if there was another resort near by but away from the building works, we would have left. In another year, I am sure the resort will be lovely, but not yet.

We were in Thanh Hoa City for a friends'family celebration and Sam Son,some 12km./30 mins. by car,was the best location for our stay. Resort is located on the beach and that and the resort pool provided the only real entertainment and activity focus. Local family groups were abundant but while the staff were very friendly and helpful ,it was sometimes difficult to communicate in English with them. the place is not geared toward western tourists.