Destiny Palms Hotel Maingate West

Le valutazioni a stelle si basano sulla panoramica di Klook delle informazioni sulla struttura (come servizi e dotazioni inclusi, ecc.) e sono solo a scopo di riferimento.

More than good enough for our vacation needs

I had a terrible experience , the staff didn’t listen to me and charged my credit card and my debt card and the guy o spoke to to try to clear it up was rude and did not listen to me either. He tried to tell me it was everyone else’s fault but the hotel but it was and is very clear it was an oversight on their part, he was unwilling to help or even listen to what I was saying. If you want to have a stress free vacation don’t stay here. Also the building isn’t marked and there are no street signs so it is incredibly difficult to find.

Definitely a dated hotel. It’s a little dark and damp in the rooms. Bathroom was clean and staff was friendly .

Great privately owned and operated. Met at check in and check out by a warm and friendly owner who cares about his guests. Front desk staff were very pleasant and courteous.

The room was clean and comfortable. The staff were warm, hospitable and professional. Parking areas were well lit, and had a feeling of security.

The room was clean and comfortable and the staff were hospitable and pleasant. It may lack some of the frills, but suited my purpose

This hotel is a great choice if you’re looking for a decent enough place to stay and mostly sleep at for a trip. It is affordable and you get essentially what you see in photos. I do wish the staff was friendlier and acknowledged you at least enough to greet you when you arrived but it did not really dampen my experience. We did have an issue with our second key card not working for our room and one of the lights in the room began to delay when turning on the light switch and flickering a bit but we did not have time to address these during our stay. There is also a McDonalds in walking distance directly in front of the hotel which was very convenient since there did not seem to be breakfast offered, though the hotel does have a seating area with tables indoors. The location of the hotel was also very convenient to most locations for a vacation stay. Parking was currently under construction during our trip but this did not affect us at all. There is only one elevator that caused a small wait when waiting for someone going the opposite direction of you to get to their floor, but nothing too notable. Overall, a decent stay that did its job.

There was a damp and wet smell in the building and room. The shower was very outdated, made me feel like I was in a spaceship.

La habitación estaba sucia pero después fuimos y la cambiaron y ya la otra si estaba limpia

Clean room, air conditioner was cold, free parking on property, nice friendly staff, and pleasant owner.