I stayed at the same hotel chain near Legoland about a month ago and expected the Alcoa Airport location to offer a similar experience, but unfortunately, I was mistaken. The hotel has a very strong musty smell throughout the property. Everyone in my family experienced allergy symptoms after the first night. Housekeeping is not provided daily; instead, rooms are serviced every other day for guests staying five nights or more, which was disappointing. The air conditioning was also not working very well during our stay. On the positive side, the location is convenient, very close to the airport and to several restaurants and places to eat. The airport shuttle service works as advertised, although we rented a car and did not use it much. The front desk employee was very kind, professional, and willing to help with anything we needed. Overall, despite the convenient location and friendly staff, I would not choose to stay here again.
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