My wife is handicap and because of that we have a lot of extra stuff that we have to travel with. They have a mobility scooter that hooks to the back of the car and the luggage cannot be accessed until the scooter is moved so I asked for a luggage card so I could take my time and unload the scooter and the luggage, but they would not allow me to have a luggage cart to go to the garage area. Consequently, I spent two hours and 113° packing one piece of luggage at a time from the garage down the elevator across the casino up the other elevator I know they have rules but two previous visits I was able to use the luggage cart. This last visit was told for me that I couldn’t because of liability. So that kind of put a damper on our visit this time. Other than that, we always enjoy staying at the Santa Fe.
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