We often try to stay at Autograph Collection hotels when we travel. I’ve always been impressed with the accommodations, cleanliness and service. The Raphael did not come close to what I’ve come to expect from an Autograph Collection hotel. While the staff was courteous, the accommodations were mediocre and cleanliness was questionable - both in the hotel and in the restaurant. This was especially surprising because The Raphael was one of the more expensive Autograph Collection hotels we’ve visited in the Midwest.
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