Thankyou to the male that let us check in 4 hours early!
Overall the staffing at this hotel were super! Also helped to provide cutlery for food ordered outside the restaurant.
We did feel the tea/coffee wasn't quite stocked up, no coffee sachets along side the coffee machine. The complementary bathing products weren't checked on house keeping.
Shower rooms are quite slippery had to keep my flip flops on.
For a spa hotel no bathrobes are giving, disappoint, as felt unfortable wearing a towel to our room.
Kept out suitcases in the holding room, till after 1530pm on check out day, used a security measure using tags i.e for reference numbers - loved this idea lady was extremely helpful.
Sadly we didn't take note of names, but lovely staffing over all.
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