This hotel is four separate hotels. We stayed at the N Tower. It can get confusing, but there is the main tower, annex, and east. Each tower has its own check-in counter. The towers are semi connected and can go between them. For those staying at the N Tower, the check-in counter is on the second floor.
As you cross the street from Shinagawa Station, the very first tower you see above and behind the shop area is the N Tower. It is also the closest tower to the aquarium complex and all of the restaurants across from Shinagawa. The location is excellent, especially for those wanting to take the Shinkansen.
The hotel is very nice, clean, and has all of the typical amenities. It has an ice machine on our floor as well as a pant press you can use. The room is tiny, typical of Japanese hotels. But this particular tower is smaller, with the room entry door being a tad over 6.2 inches. I like a hotel with strong shower water pressure. But this hotel blew my expectations. The pressure was super strong with outstanding water flow.
Key note is, each towers have their own check-in reception counter.
Parcheggio (a pagamento)