I was really disappointed with my stay. The hotel looked beautiful online and had great reviews, so I had high expectations. Unfortunately, the experience did not match what was advertised.
The hallways were visibly dirty, including the red carpets, and they did not appear to be cleaned during the entire three days I was there. The room also did not look like the photos online. The chair in the room was visibly dirty and I would not even sit on it.
The bathroom was also not clean. There was hair left behind, and the mirror and surfaces had fingerprints from the previous guest, including around the bathtub area. The sheets also did not feel fresh or properly presented.
The rooftop restaurant and pool area were the highlight of the stay. The food was good and the rooftop atmosphere was enjoyable.
Overall, I really wanted to love this hotel based on the online photos and reviews, but the cleanliness and condition of the room and common areas were a major disappointment. For the price and appearance online, I expected a much higher standard.
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