Yellow Bee Tanah Abang

Le valutazioni a stelle si basano sulla panoramica di Klook delle informazioni sulla struttura (come servizi e dotazioni inclusi, ecc.) e sono solo a scopo di riferimento.

Small but nice

We checked in on 11/14/19 and found the room smelled like a smoking room, the King size bed was almost the size of the actual room itself. We booked for 3 nights, however the minute we walked into the room we knew it was not for us. Also, the bedspread didn't look fresh and clean. We then went online to book a different hotel and went back to the front desk. Mr. Kamar helped us and was very nice. We ended up having to pay for the 1st night with was fine, however he advised us we would have to contact Expedia for the refund of the next 2 nights. Mr. Kamar also helped us by printing off our information so we could request the refund.

Staff are friendly but need to know and have more tourist information.

AVOID - I wish I had know this before I booked so please read carefully. We were so unhappy with our stay that we checked out a day early and stayed somewhere else. There were many problems; firstly, be warned that you are likely to be put in a room with no window, even when that’s not advertised. But much much worse, the walls are absolutely paper thin. We could literally hear people talking, snoring and spitting as if they were in the same room as us. The bathrooms must have been adjacent because that could be heard too. We would be kept up until the early hours by snoring or people talking on phones, then woken up at dawn by children crying and people showering and even vomiting! It was vile. We could hear the people in the room several doors down on the opposite side of the corridor. The breakfast is rubbish - three lukewarm and rubbery noodle/curry dishes and bread for toast, that’s it. The staff were okay but ineffectual; one night, an angry and aggressive guest was banging and kicking on doors and walls up and down the corridor and they did nothing, so we were stuck in our room at 2.30am terrified. No mention or apology in the morning. We were disappointed by the location and local streets; hounded and bothered by locals and forced on to the road as the pavements surrounding the hotel are not walkable. I do not understand where these good reviews are otherwise coming from - I know the pictures are promising but that’s where it ends. Expect a dark, unclean room.

it's brand new Hotel....therefore......people who working there are brand new.....too They don't know which room they cleaned.. for two days they didn't clean my room but brand new hotel..basically clean