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2 adulti, 1 stanza

Flower Of Joy Wellness Villa

19 Wellsprings, CascadeVedi mappa

CZK 3,822.55a notte

Questo è il prezzo più basso degli ultimi 30 giorni, in base alle tariffe del 27 Ott

I motivi principali per prenotare
Vista magnifica
La maggior parte delle recensioni degli utenti commenta positivamente la vista dalla propria camera
Servizi più richiesti
Terrazza sul tetto
WiFi gratuito
Deposito bagagli
Nessuna valutazione
Esplora la zona
4
Standard Apartment, 5 Bedrooms, Mountain View
Più letti

232.3 m²

Vista sulle montagne

Guadagna KlookCash con questa prenotazione e risparmia sulla prossima

Tutti
4,5+
3.0+
Bevil
Recensito: 10 ago 2026

1.0/5.0

Al di sotto della media

Soggiorno in famiglia · Per amici e famiglia

Family of Nine Left Stranded Outside in the Dark An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14. The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged that we were at the gate. Again, the message was delivered. I continued calling until 6:43 pm with no response. As darkness fell, nine of us were stranded outside a locked compound. My elderly mother became distressed, while the children were tired and hungry. This was not simply poor service—it was now a serious safety concern. Hotels.com spent approximately 1 hour 40 minutes finding emergency accommodation for nine people on a Friday evening. Thankfully, Kapok Hotel accommodated us around 8 pm and was outstanding. The host finally called around 8:30 pm, stating his phone had died. Regardless, our arrival had been confirmed and we arrived within the advertised check-in period. I strongly caution families, particularly those travelling with children or elderly relatives. Huge thanks to Hotels.com and Kapok Hotel for coming to our rescue.