I was double charged for my room - I had paid thru Expedia and the hotel charged my card on file that was for the deposit. Front desk said they couldn’t help me. It took several phone calls and emails to receive my refund.
I was charged $117 for one night parking even though it was advertised as $47. ($70 service charge for unknown reason) Hotel claimed they could not handle the valet overcharge I would have to call the company they use for valet. Called the valet company and left voice mail. Never received a call back but refund was issued.
Frustrating to say the least! This Marriott didn’t seem to care that their guest was inconvenienced, overcharged and unsatisfied.
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