⁠* KlookCash or promo code cannot be used for payment when purchasing this event. No KlookCash would be earned from this event purchase.

• Customers are required to get the wristband for admission by displaying the QR Code provided by Klook. Identity verification (Name same as ID card / Passport and email address) will be required for redemption.
• The time of package option is set by default as the starting time of wristband redemption. Please refer to latest timeline announced by Organizer on the official social media / website.
• Tickets are non-refundable and non-changeable upon successful purchase. Please ensure that the person information you enter is accurate. If customer failed to redeem wristband due to an incorrect personal information provided by the customer, or due to other factors beyond Klook's control, the organizer and Klook will not be responsible, and the tickets will not be invalidated or reissued.
• Unauthorized resale of tickets is illegal and the organizer is not responsible for any resulting damages.

The following are the key guidelines that must be followed, and the ticket recipients are deemed to have understood and agreed to all the details of the guide.

-This is a non-reserved seating event, and only guests with valid tickets will be allowed entry.

• If you made a reservation at the global website, please show your reservation details and pick up the ticket at the venue on the day of the performance.
• Ticket booth is located at the SeoulLand main gate. Please allow sufficient time to queue and redeem your entry wristband within 12:00 to 21:00 at the counter.
• Tickets may sell out early, and on-site sales may not be available depending on the booking situation.
• Each person (one ID) may purchase up to a maximum of 4 tickets.
• This event is for attendees aged 20 and over. (Born in 2007 or earlier)
• This event will proceed as scheduled, even in rainy weather.
• No refunds will be issued due to weather conditions.
• Ticket purchasers are deemed to have read and agreed to all contents of the FESTIVAL GUIDE.

(Please make sure to review the ticketing and admission information at the bottom of the page before making your purchase.)

[ FESTIVAL GUIDE ]

The following are the key guidelines that must be followed, and the ticket recipients are deemed to have understood and agreed to all the details of the guide.

[ Ticket reservation Guide ]

• This is a non-reserved seating event, and only guests with valid tickets will be allowed entry.
• If you made a reservation at the global website, please show your reservation details and pick up the ticket at the venue on the day of the performance.
• Tickets may sell out early, and on-site sales may not be available depending on the reservation status.
• Each person (one ID) may purchase up to a maximum of 4 tickets.
• This event is for ages 20 and above. Age verification is required before ticket purchase, and a valid ID must be presented at the venue entrance. (Born in 2007 or earlier)
• All tickets include VAT and copyright fees.
• Only card payments are accepted for this event. (Bank transfers are not available.)
• Ticket exchange or refund is not available on the day of the performance.
• Ticket types cannot be changed after purchase, so please double-check your selection when making a reservation.
• Ticket cancellations and refunds are not available.
• Transferring, gifting, reselling and forging tickets or wristbands is strictly prohibited and considered illegal.
• Ticket transactions between individuals are clearly illegal. Civil and criminal sanctions may be imposed on both sellers and buyers if illegal transactions or ticket sales are detected.
• The organizer and the reservation site are not responsible for any problems cause by transactions in between individuals hich aren’t official reservation sites.
• Please purchase safely through the official reservation site.
• The organizer, host, and ticketing platform are not responsible for any damages caused by mishandling of ticket reservation details, such as screenshots or duplication. Please take care in managing your ticket information.

[ Admission Guide ]

• You can receive the wrist band after checking the ticket reservation details and identification on site. (Only those wearing the wristband can enter the venue.)
• 1 person cannot collect multiple wristbands, even if they hold multiple tickets. (1 person = 1 ticket = 1 wristband)
• Adult age verification is required when exchanging for a wristband, so both the ticket purchaser and accompanying guests must bring valid ID on the day of the event.
• Entry will not be permitted without ID. (Born in 2007 or earlier)
• Valid Forms of ID (photographs and date of birth are required) a. Documents such as government issued resident registration cards, b. driver’s licenses, passports, etc. which indicates nationality c. or passports issued by foreign governments,and international driver’s licenses
• If you are unable to present valid identification confirming your age at the venue, entry will be denied. Tickets cannot be canceled or refunded in such cases.
• If your wristband is damaged or lost, it cannot be reissued and entry will not be permitted.
• Wristbands will be fastened directly at the ticket booth by staff, and you are required to comply with the organizer’s guidelines.
• Partial ticket pickup is not allowed. If you have purchased multiple tickets, the ticket purchaser and accompanying guests must visit the ticket booth together. All tickets will be verified on-site and exchanged for wristbands accordingly.
• To prevent illegal ticket transfers, 2-day pass holders must keep their wristbands on for both days. Entry on the second day will be granted after verifying both the wristband and a valid ID. If the 2-day wristband is damaged or lost, it cannot be reissued and entry will not be allowed.
• To prevent illegal ticket transfers, re-entry is not allowed once you exit the venue. Movement between stages is permitted, but re-entry will not be allowed if you exit through the main gate of Seoul Land.
• S2O KOREA timetable, sitemap, and other important announcements regarding entry and operations will be shared later through the official S2O KOREA website and social media channels (Instagram, Facebook).
• S2O KOREA tickets do not include access to Seoul Land rides. If you wish to use the rides, you must purchase a separate Seoul Land ticket and keep the receipt with you. Receipts cannot be reissued if damaged. (Intoxicated individuals will not be allowed on the rides, even with a Seoul Land ticket.)

[ Performance Viewing Guidelines ]

• Please take care of your valuables. The organizer, venue, and artists are not responsible for any accidents, theft, or incidents caused by personal negligence inside or outside the festival grounds.
• If your behavior causes discomfort to others or disrupts the viewing experience, you may be subject to warnings, restrictions, or removal from the venue by staff.
• As this is an outdoor festival, please prepare personal items such as sunglasses, hats, raincoats, and extra clothing according to the weather on the day of the event.
• Smoking is only permitted in designated smoking areas.
• All payments inside the venue must be made by debit or credit card. Cash and rechargeable payment methods are not accepted.
• In case of an emergency while viewing the performance, please inform the nearest security team or staff.
• The elderly, pregnant woman, and those who are not in proper physical or mental condition are advised to refrain from purchasing tickets. If one wish to reserve, please discuss with the doctor and inform the organizers in advance. The organizer is not responsible for any illness or injury that may have occurred during the performance without prior notice.
• For safety reasons, hazardous items such as lasers, firecrackers, bottles, cans, knives, and other explosive or dangerous objects are strictly prohibited inside the venue.
• All types of food and beverages, including alcohol and bottled water, are prohibited.
• There is no dedicated parking lot for S2O KOREA attendees. Although a public parking lot is available near Seoul Grand Park, it is expected to fill up quickly due to both festival audiences and Seoul Land visitors. We strongly recommend using public transportation to avoid inconvenience.

[ SECURITY SCAN GUIDE ]

• All attendees are subject to security screening.
• Before entering, you may be asked to pass through a security checkpoint and empty your pockets and bags. Thorough inspections of belongings and body searches may be conducted.
• The organizer and host reserve the right to deny entry or remove any individual from the venue.

< Permitted Items >

• Water Gun (When passing through the Seoul Land main gate (security check), you may enter only with the water bottle empty. The organizer, venue, or artist shall not be liable for any injuries or accidents caused by the use of the water gun.)
• Bubble guns (Bubble guns are permitted with bubble solution inside)
• Mobile phones and portable chargers
• Non-professional recording devices
• – Action cams, GoPros, mirrorless cameras (6 inches or smaller)
• – DSLRs with zoom lenses 100mm or less, and lenses 100mm or less
• – Selfie sticks
• Cigarettes, electronic cigarettes (e.g., IQOS, lil, glo), disposable e-cigarettes, and liquid-type e-cigarettes. (Cigars and all related items are prohibited – including cigar cutters, cigarillos, and tin cases)
• Unopened bottled water in plastic PET bottles (500ml or less)
• Pouches and bags smaller than 30cm x 30cm
• Sunglasses and hats
• Earplugs, glow sticks
• Foldable umbrellas (Foldable umbrellas are allowed into the venue, but opening them inside the stage area is prohibited as it may block others’ view or pose a safety risk.)
• Flags and banners that are not sharp or threatening in size (Banners or images that cause discomfort to others or contain commercial messages are not allowed.)

< Prohibited Items and Actions >

• Professional-grade recording and photography equipment (DSLR cameras with zoom lenses over 100mm, high-magnification zoom lenses, etc.)
• Narcotics and drug-related items (all types of illegal substances)
• Custom-made cigarettes, and any tobacco products not commercially sold
• Cigars and all related items are prohibited (including cigar cutters, cigarillos, and tin cases)
• Laser pointers, whistles, and megaphones
• Remote-controlled flying toys, including drones
• Camping gear, including tents, camping chairs, and picnic mats
• Any items that may pose a threat or disrupt the performance
• – Fireworks, knives, large toy guns, water guns, and spray-type products (Spray-type sunscreen is not allowed. Please use alternatives such as sunscreen lotion or sunstick.)
• – Sharp or breakable items like glass bottles and cans
• – Illegal substances that may pose a danger
• Long umbrellas (Only foldable umbrellas are allowed. Opening them inside the stage area is prohibited as it may block others’ view or pose a safety hazard.)
• Adult products and dolls that may cause discomfort to others
• All food and beverages, except unopened bottled water in 500ml plastic PET bottles
• Pets
• All large bags, including backpacks (larger than 30cm x 30cm)
• Any other items deemed dangerous by the organizer

[ TERMS ON FILMING & REPORTING ON SITE ]

• All areas within the venue are under the control of the organizer/host, and only accredited media outlets are permitted to film or conduct coverage.
• Therefore, any portraits—photos or videos (including audio)—captured of attendees inside the venue are considered to have been consented for use by the organizer/host.
• Portrait rights, including the right of publicity and the right to refuse publication, are granted to the organizer/host, BEPCTANGENT and its affiliates.
• We reserve the right to commercially use any works filmed at the venue. Your likeness may appear—either in original or edited form—in promotional videos, print materials, outdoor displays, digital advertisements, and other PR or web/mobile content created by BEPCTANGENT for event announcements and marketing purposes.
• This notice is legally binding and subject to regulation under applicable law.