Xiamen Gaoqi International Airport (XMN) Luggage Services by LuggAgent

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Additional information

• For luggage deliveries to/from Airbnbs, your luggage will be personally collected and delivered on site by the delivery staff
• For luggage delivery to and from the hotel, your luggage will be collected and delivered by the hotel concierge
• For luggage delivery from hotel, you may leave the hotel after taking photos of your luggage and storage receipt. The driver does not necessarily collect your luggage at the time you drop it off at the concierge
• For luggage deliveries to or from the airport, your luggage will be personally collected and delivered by hand
• Baggage collection and delivery are handled by hand, face-to-face
• Each piece of luggage cannot be more than 32in (the sum of length and width must be 180cm), and cannot weigh more than 32kg
• Your luggage can be a suitcase, carton, backpack or bag (briefcase)
• It is recommended to place your passport, flight documents and other important personal items in a hand-carry bag
• For luggage delivery from hotels to the airport, the pick up time must be at least 2 hours prior to your departure time. The cost incurred due to insufficient time for luggage pick up should be shouldered by the customer
• Please make sure to check your luggage upon pick up. You can take a photo if you find something wrong and consult with customer service staff. Once the luggage is confirmed as received, the service is complete and LuggAgent no longer bears any responsibility
• If the luggage contains animals, plants, frozen, contraband, explosives iterms, mobile power, cash, passport and illegal items, it will be refused even if the booking is a success. Customers must bear all the losses and any legal liabilities
• Upon check out, just drop off your luggage at the front desk of your hotel and inform them LuggAgent will come to pick up the luggage. Please remember to take a photo of the luggage and storage receipt before leaving the hotel
• USD1,600 luggage insurance covers relevant costs incurred by delay, loss, and damage, and does not include baggage handle and wheel damage, accommodations or airfare costs

Insider Tips:

• For luggage deliveries to or from the airport, your luggage will be personally collected and delivered by hand
• For luggage deliveries to or from Airbnbs, your luggage will be personally collected and delivered by hand on ground
• For luggage deliveries to or from hotels, luggage collection and delivery will be handled by the hotel concierge
• For luggage deliveries from hotels, please note the drop off time is not the time when the driver collects your luggage, so you can just leave the hotel after taking photos of the luggage and storage receipt