We had a nice stay in Pullman. Family room in the main building was lovely, good housekeeping.
The main issue was around sunbeds. The beach is lovely but narrow, and the hotel is designed such that there are limited sunbeds by the beach. The sunbeds by the beach on the grass area are prone to flies and sewage smells. The sunbed by the pool that's adjacent to the beach gets really overcrowded. Throughout the hotel all the other sunbeds are situated along the main walkways along the pool, so there is no peace and quite there - constant people traffic.
Another big frustration is the space at breakfast. Again, the design is such that there is not enough space for table or food stations, queues for food (egg station was operating with 1 pan!!) and arriving for breakfast anytime after 8am meant it's hectic and unpleasant. Constant waiting for coffee (you have to queue yourself in the middle of the food hall), constant chasing for basics like cups and cutlery.
Kids club is really good in terms of activities. But they also have video games there, which means most kids are watching /playing rubbish games. Staff is lovely, but they don't speak any English, which makes it tricky to communicate. Remember to sign your kids in. My husband forgot, and they let my 4 y/o son walk out by himself. I found him by accident as I was passing by the club..
Also the fact that kids club is closed 12-13 doesn't make any sense..
Film screenings are really good for the kids in the evenings.
Mainan anak