Home2 Suites by Hilton Harvey New Orleans Westbank

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Excellent

The property was very nice and clean. The staff was very helpful the whole team from day tonight I would recommend all my family and friends to come to this particular property. Property was also clean parking didn’t have any problems with parking.

Room had a sour smell and noticed the sheets and blanket on the bed had a sour smell, like they were left on the washing machine too long then placed in the dryer. They brought just sheets we had to change them ourselves and they didn’t even remove the sour sheets from our room. Not a pleasant stay this time will be finding another place to stay when I return.

Everything was great except the staff. They weren't terrible but checking in and checking out, we had to wait for staff to finish conversations with other workers before even acknowledging us. Other than that, it was a very pleasant stay

Pool not in condition for swimming other than that it was amazing

First of all, in the biggest picture, the room was more than comfortable it was clean and quiet, and the staff was superb. Breakfast was included and it was fine, Protein choices were good and it was well stocked. One complaint. I specifically searched for a hotel with kitchenette and a pool. I wasn't looking to do laps, but wanted to continue my rehab from recent joint replacement surgery, and was REALLY disappointed when we arrived and found the pool was under construction. I may not have made a reservation if it was listed as not usable. I was very upset, it might be a small thing, but I specifically searched a hotel with those specific amenities.

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The property was well maintained and clean. Clean bathroom and good size rooms.

Clean room, nice staff, and great breakfast and snacks they give later on in the day for the customers.

Clean room and lobby.