Embassy Suites by Hilton Savannah Airport

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Great location, great room/suite. Very comfortable. Close to many restaurants

We had stayed once before at this hotel in our bi-annual treks from Washington to Naples. For reasons we can’t recall, we stopped going there. But after several very disappointing stays elsewhere, I read into AI all the particulars I could recall and it recommended the hotel I was remembering was the Embassy Suites by Hilton. AI was correct and our stay was everything positive we recalled

The front desk girl that greeted us you could tell she wanted to be anywhere but there. Once we got into our room, we headed down to the pool with our little one pool area itself was very clean. Unfortunately the water was freezing never been in the indoor pool that’s not heated. So we didn’t stay very long. Room itself was pretty clean and spacious. We needed more towels so I went to go call down and realize the phone wasn’t working. The phone cord was broken so I called for my cell phone. I said are you able to bring it up? She said no just tell her again when I get down there cause she’s not gonna get it now. Also went on to tell me that there was no one there to fix the foam until tomorrow. Our toilet, unfortunately kept having issues as well and again no one could fix it until the next day not very convenient with a little one. No apologies just a face that looked like I was bothering her. Luckily, we’re only staying one night as we were traveling through, I thought for sure we’d be OK cause we’ve always had good luck at Embassy suites, but not so much this time.

The best part of the hotel is the breakfast The made to order breakfast was excellent!! The lobby is very pretty but that’s it. The decor is old and dated and needs major upgrades. The phone on my room did not work and no one ever came to replace or fix. It. The whole room is too dark and no lamp in the corner on the end tables. All of the Embassy suites should be remodeled. I always stay at Hilton hotels and this was the worst they need to do better. Also we stayed next too the Homewood suites and I wish I never changed from there they are much better and owed by Hilton also.

Nice an pretty excellent service

Staff was kind and courteous. Location was good.

Great breakfast. Easy to get to location.

Left as soon as we saw room. Bathroom toilet leaking. Hairs in shower. Room was 84 degrees. Carpet tore up. Room was very outdated.

Loved everything this is my 3rd time coming to this hotel will come back ever time

Rooms were very nice with plenty of space