Nemea Appart Hotel So Cloud Lyon Part Dieu

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nice location, clean room, difficulty with getting key and parking and finding car in Maze under the hotel

I did expected better but I was so disappointed starting at the check-in process (too long ) long waiting period, long line and one one staff, no AC in the small waiting room. We got to room ,no towels ,the staff came later on to drop the towels, opened the door without knocking first. Poor customer service overall! Mediocre facility.

Good location ,nice staff

The hotel is dirty and run down. I was very surprised, as the reviews were pretty positive. When I checked in I had to have my room changed because the bed was broken. There were two huge metal bars sticking out from under the headboard. There were supposed to be table tops to make end tables on either side, but the tops were missing. There was also a hole in the wall. The headboard for the bed was covered with some sort of hardened crusty fluid that the manager brushed off as “product” the new room was “better” but all of the dishes and silverware were covered with hard food stuck to it from some previous guest. The glasses were stuck to the shelf by something very sticky. Not once in my 4 day stay was my room cleaned, garbage removed, or fresh towels provided. Oh and the room overlooked a homeless tent camp which had once been a park (although I can’t really fault the hotel for that) It was technically an inexpensive stay, but I can’t help feeling like I over paid. I would not stay here again, nor would I recommend it to anyone.

Well located near the train station and in walking distance to the old city

Only stayed one night, very comfortable stay

i expected that a 4 star place would have AC... especially for a modern hotel i stayed there during a heat wave. not fun.

Very good.

Pleasant stay within walking distance of train station. Receptionist kindly stored our luggage upon request in the morning which we collected during check-in that afternoon.

Very professional and polite staff included Julian