12 London Street Apartments

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We stayed in flat 4 which was at the very top. My concerns (which haven't been taken seriously be Expedia) are as follows: The property information stated we should have 2 bathrooms - we only had 1 (therefore the accommodation wasn't as stated) The cooker was unusable as the temperature numbers were rubbed off the dial and the mode selection dial also wasn't that clear. The sticker on the door stated the last PAT test was 2018 and the next due in 2019 - iI doubt it would pass an electrical safety or PAT test in this condition The fridge/freezer door opened the wrong way, which made it impossible to get into if someone was sitting at the table Although the apartment was booked for 3, it was not set up to accommodate 3 - no teaspoons, no tea towel for drying dishes, only 2 forks and 2 drinking glasses, missed matched wine glasses and no bottle opener or corkscrew The stairs, or Mount Everest as the reception staff called it, were not a problem for us, but we weren't notified of them and for many others this could have been a problem. Worryingly the only exit was down the stairs, so in case of a fire this is a serious health and safety issue

The one issue we had is that the listing showed "2 separate bathrooms" and the unit most definitely only had one. Unfortunately, this was one of the main reasons we booked this listing, so it had a decent impact on our stay. Overall, the unit was clean, the staff was very friendly and helpful, and the location is fantastic! Be advised that there is no lift and four flights of stairs is a lot! Not a deal breaker for us... just something to note. The AC was phenomenal, which was super crucial in the heatwave!

This property was amazing. Friendly staff that was able to accommodate our early check in and late check out Very convenient to the subway and buses The ac worked great for our 4th floor apartment. It was a walk up but they helped with the luggage so it was fine. Many nearby restaurants including one attached to the hotel that was nice and convenient.

Lovely

Great location. Close to a station and Hyde Park. No groceries near by. But fun to eat out,

The room was clean. The staff was very nice. It is in a great location.

It was very family friendly the staff was really nice and helpful.

The apartment was spotless the kitchen was a little tired and lacked some key utensils, but ideal for a last minute break.

Handy to transport. Quiet. Liked that there was a washing machine. Enjoyed having a bit more space than a hotel room The only drawback… stairs

I stayed at 12 London Street Apartments last week and had an excellent experience. The staff were incredibly friendly and helpful, making check-in and any queries effortless. The location is perfect—right in the heart of the city, with easy access to transport, shops, and restaurants. The apartment itself was spacious, clean, and well-equipped. The full kitchen was a huge plus for preparing meals, and the air conditioning made the stay very comfortable. Great value for money compared to other options in the area. Other highlights: strong Wi-Fi, modern décor, and a quiet atmosphere despite being so central. I would highly recommend this property to anyone visiting London—ideal for both short and extended stays.