go2 lancaster centre hotel

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3 rd stay here this year, staff are always helpful & friendly. Rooms clean. No food available probably with it being right next door to weatherspoons/tesco extra which stay open late. It’s just only ten minutes walk from the station, there’s a car park opposite but expensive and not many spaces. Handy location to shops bars and restaurants.

Centrally located, this budget hotel is comfortable and clean. There is no air conditioning, but a fan is provided, plus the windows open partially. Whilst no food is offered there is a Wetherspoon's next door. One gets what one pays for, and this is a good place to stay for the price. I slept well.

Not much facilities in the room. No hairdryer, no ventilated fan in bathroom. No AC and it was so hot. We had to open the windows as it was hot. We could hear all the vehicles passing by at night! Difficult to sleep.

Despite the nor unsignificant price / night charged by G2O, guests should be aware that the business model is essentially low-cost hospitality. Bare painted walls without any decoration, no fridge, no safe, no air conditioning, dated mattress, etc... There is no parking facility, and breakfast is not even an option. We had to ask to change room for our second night because the shower was not draining and there was a terrible smell in the first bathroom. Staff was helpful and managed to switch us for a better one (but still the identical v basic characteristics). This should be no more than £50 / night, but is costing unfortunately a lot more. I can only recommend to look for alternatives. Location was decent though.

The hotel was filthy. When we went to get into bed the sheets were soiled. Anybody had access to all floors of the hotel. I’ve never stayed in a hotel like it in my life. When I complained I was told to email there was no manager on site. I’ve emailed twice and not had a reply.

Really good location, the staff were very friendly and attentive. Although we had some issues with our key card deactivating they were really helpful and not a complaint. was the perfect location right in the city centre, with lots of shops and restaurants all within walking distance! The traffic could sometimes be loud but easily fixed by closing the window. As well as the lack of iron and hairdryer in the room, however there was a communal iron in the reception. Was a really nice stay overall.

Hotel contacted less than 24 hours before we we due to check in and cancelled our booking due to " unforseen circumstances" which means they sold our room at a better rate. Customer service were beyond useless. Do not book this hotel if you need the room for an important stay.

Clean room but uncomfortably hot, noisy outside and hot air blowing in from gym aircon below. Bathroom even hotter. Bad sleep each night and staff were very polite but unable to help at all. Would not stay here again.

Very good problem solved immediately

Staff very helpful. Minor problems solved immediately