Royal Beach Eilat by Isrotel exclusive

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The room was located outside the hotel very noisy that we had move the next day to different room.

The room was spotless and cleaning staff were delightful and eager to assist. Other staff, including front desk, dining room, restaurant and concierge were unhelpful, disinterested and occasionally surly

Excellent staff

A first rate stay in Eilat. Beachfront. Easy walk to promenade and the water. Hotel pools are plentiful and cooling. Very roomy accommodation, comfortable bed, large bathroom, enough for two. Plenty of closet space. Balcony to sit on any time of day gives a great view of Eilat and Aqaba. Breakfast to suit any palate. Would stay again.

The reception staff not very friendly/amenable The room according to your description should have had an accessible bathtub. All rooms of this grade only had showers with no handrails. Asked for a room with bathtub wanted over £100 extra per night! The room which was quite spacious had 3 steps on entering the room! No warning signs nor from staff. And had 3 dark steps from the bedroom into the lounge. Being positive the restarant breakfast and the staff there were excellent and attentive. In conclusion - hotel excellent except for no bathtub and the potential dangerous 2 sets of steps inside room and had we known would not have t booked the room.

I really like the big bucket with free ice and plastic bags that you can take with you to the beach due to the high temperatures it was pretty convenient having ice with us at all times

We booked what was supposed to be a new and modern suite, but when we arrived, everything looked very old-fashioned. During our five-day stay, the sink got blocked twice, and the room wasn’t cleaned properly. They promised us parking, but when we got there, they said there weren’t enough spots available, so we had to find parking ourselves and pay extra every day. The staff were not very friendly. It felt like they only paid attention to certain guests, especially those who seemed more "high class." Overall, this really affected our vacation and left us feeling unwelcome and disappointed.

There was no air conditioning when we got there. We asked for a new room. They would not help us. One night the electricity went off for hours. Customer services ce was awful.

its s a nice hotel, but when fully booked, the lifts are a problem and the pool is packed

Really nice, perfecto location. Super cold pool. Wonky minibar and AC controller. But overall so so nice.