Extended Stay America Maitland 1776 Pembrook Dr (Extended Stay America Suites Orlando Maitland 1776 Pembrook)

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Rooms are nice but customer service is horrible. Roselyn is very rude, unreasonable & unprofessional.

Well kept Property. Very secure. Had to go breakfast - not meals - but it was good.

Front desk was very helpful for a coffee pot and any questions that I had. Breakfast should be more than grab and go. It's easy to put a waffle iron and cereal in the Breakfast Room, since there are already tables and chairs.

Buen gusto

Hotel is a bit dated but the staff was wonderful and room was clean.

Horrible, outdated, stank, broken sofa bed. Zero out of ten do not recommend

Everything was good. It doesn't have a good breakfast.

Staff was great but the please could use some updating. It seemed safe enough and it was quiet and very convenient.

We left after 15 minutes in the room. Did not seem like a safe place. Very sketchy people staying there. The lady at the front desk was so nice and understanding, almost helping us to realize that it wasn’t a good place for me and my daughter to be staying. I appreciate her so very much but would not recommend to stay here.

The kitchen is stripped bear of any utensils, dishes, coffee, mugs, etc. The stove stove was dirty, and the refrigerator sealed shut. I went downstairs to get a coffee maker and head to ask for coffee, but never got a courtesy packet with sugar in it. I asked for a teabag and they said they only serve tea at breakfast. I asked for decaf coffee so I could work in the evening, and they said they only offered decaf coffee at breakfast except at breakfast, there was no decaf coffee. This property needs to be cleaned up and freshened up my couch had rips in the Naugahyde and was very worn out. I was truly disappointed in my stay.