Kyoto Boutique Hotel

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The hotel toilet shower was broken. The flooring was loose and uneven. Floor tiles were completely debonded and dislodged. The laminated flooring had wrapped and edges were tapped up. I banged my legs against the low bed frame … twice. The tooth brush supplied had their bristles loose and ended up in my mouth. Tooth paste was tastless. Receptionist lost my bookings and took me a little longer to check in. The room lights are configured weird. There was no ambient lighting … harsh lighting. Also, suppose to have a window as featured on the booking images but the room had no window. The shower gel and shampoo was too little. The TV was placed in a very weird position. There wasn’t really much place for you to place your belongings nor a proper work table. No fridge. And the aircon controller was sticky to the touch. The pillows were hard. Bed wasn’t as comfortable. Sheets look worn out. I don’t know how this hotel got a 9.2 rating. It is misleading. Will not stay there anymore.

Stayed many times at this property. Realised that the bedsheets are gray and dirty the last time I stayed here. Will reconsider in the future

Everything was good

As expected for the price point

Room had a weird damp smell which is quite smelly. Bedsheets are quite grayish, time to change. Sink in the toilet was faulty, loose.

Cheap and good, curtains in my room could’ve been better built to completely block out the sunlight. The toilet amenities could’ve been better.

for elderly not so convenient,no coffee shop nearby or food stall.

Good, clean, nice service

easy to access

This is a last minute booking on Expedia. I booked a family suite and checked in time was stated 2pm. I arrived at 3.30pm expecting the room to be ready since it was already way past the check-in time, however to my surprise, the staff seems shocked that I checked-in and I was told that the room is not ready. We had to wait at the small lobby for 15mins before we proceed up. First impression is that the hotel is truly to its name, a boutique hotel, thus is only suitable for short stay like a day or 2. The lift is small, and only serves Level G, 1, 2. Despite the No Smoking signs, the upper floor corridor are filled with cigarette smell. When we tapped our card to enter the room, to our surprise, their so called Family Suite is actually 2 rooms with connecting doors, that is their Family Suite. We were disappointed but since it is only for a 1 night stay, we lower our expectations. There is no shower head for you to hold when you shower and it is high up rain down, thus those with kids better be warn. The toilet is also small, thus when you shower, the whole toilet will be wet, the half length glass shower screen is basically redundant. Bed is on a raised platform, comfortable and just nice to the touch. TV channels only has Singapore or Malaysia Channels. The plus point is nearby has many Restoran and kopitiams, many options for meals.