The Cliff Bay (The Cliff Bay, by PortoBay)

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Fantastic hotel and stay. All staff members were extremely friendly and helpful. I was even surprised with a cake on my birthday :). The hotel bars and breakfast were all great. There are many restaurants within walking distance and there are also several restaurants at the hotel although I did not visit those. The pools are very nice, the ocean access is great for an island with few beaches, and the ocean views are lovely. There is music every night at the bar and plenty to do at the hotel! The room itself was very clean and refreshed frequently. This is a 5 star hotel for a reason

Loved everything about this property the views outstanding the service is great the rooms are spacious and comfortable, the dining experience was fantastic with incredible views!

Would highly recommend and return!

Great stay and fantastic Service and hospitality.

This is an exceptional property. There is a lot of wood in the decor which some will find a bit dated but it is very well executed and spotless. It harks to a different era and does it very well. The food across all of its restaurants is of the highest standard and sets it apart from any other property in my 40yrs of travel. Of course the Michelin 2☆ is expensive but they executed a pop-up restaurant on the pier next to the Sea whilst we stayed which was flawless. The 2 Michelin recommended restaurants Avista and Asia were incredible value. The surprise for me was the quality at the poolside "cafe" better than any UK gastropub. The flowers and grounds around the hotel were beautiful. The staff (excepting one) were friendly, gracious, attentive and anticipate guests needs perfectly. The breakfast in Avista, the happy hour at the Cliff bar were great. You could find fault in there not being complimentary water around the pools. In other properties you might receive complimentary ice lollies around the pools. These small details do not detract from this property. I look forward to returning in 2 years. I strongly recommend.

We had a wonderful stay at this hotel! Lovely property is a great location walkable down to town. Our room was spacious and had a beautiful view! All our meals were delicious and the staff friendly. My favorite part was the selection of gorgeous places to sit by sea and ease to go for a swim in the refreshing water.

I travelled here with my two children Breakfast was great Pool area great Food at their restaurants was pretty sub par/overpriced but deserts were good Hotel staff were knocking on door for water/house cleaning very early 8/9am - it was really annoying as we were sleeping - Also would knock on door when my kids were sleeping at 9:30pm asking for turndown service Staff are pleasant it just seems overpriced Rooms outdated View incredible though

Comfort of room, facilities, external areas, staff attentiveness; all first class

We had a great time at the Cliff Bay! We absolutely enjoyed every minute of our stay there. From a birthday celebration at Avista restaurant to our rooms' comfort and stunning views to delicious buffet breakfast every morning to spending time at the pool. No little detail was spared and the quality of service was superb. The staff made sure we had a great time and had everything we needed. We will definitely stay at this property again when we come back to Madeira. Thank you for your hospitality!

Pure luxury in a fantastic location for exploring Funchal. Couldn't fault the hotel, everything was exquisite. We booked a superior room which meant we had a few extra perks (like having a separate breakfast restaurant with table service to name one) and the seam view balcony was huge. Overall we fully recommend the Cliff Bay