Southern Cross Hotel Fiji

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Toilet leaked. Staff struggle to follow up complaints.

Breakfast was delivered to the room and very nicely done. However, the airport shuttle was not there when we arrived and we had to find a cab driver who took our currency. Late at night with foreign money made it very hard to get to the hotel. I had written them 3 times to remind them to send a shuttle and none came.

Staff very nice

Good service. Friendly. Near to town.

Check in was smooth, staff helpful and friendly. Room clean and was able to work from room with no issues.

Older Hotel but clean, Great Service and central location.

Staff were kind and accommodating, as would be the standard in Fiji. Hotel is generally a bit tired but rooms large and comfortable. Location is good. Cleaning was not daily. Korean restaurant on the top is a big bonus. As a business hotel it is ok not to have a pool or a gym, but really, no internet (to speak of) is not ok. This is not because it is unavailable (aforementioned Korean restaurant has great signal even when they are closed, expert hack, and you can even pull from the Tanoa hotel 200 meters away), but due to a lack of investment and that’s a shame.

I know we were on Fiji time but we gave up waiting for breakfast after 45 minutes. We had things to do.

Thanks for kind hotel staff.

Clean environment, Quality services, very nice employees. One of the nicest hotels Suva, Fiji.